Workflow
List the steps your team takes from questionnaire to report. Compare the programming effort, review steps, integrations, and manual data processing required on each platform.
For Qualtrics users
A Qualtrics alternative for survey research.
Evaluate MX8 Labs as a Qualtrics alternative for research studies and trackers. Compare survey programming, respondent recruitment, reporting, and costs using one study alongside your current process. Keep company-wide customer or employee experience programs on your existing platform.
What to check in a Qualtrics alternative
Study costs and contract terms
Compare your current contract with usage-based pricing against a typical year of studies. Include sample, programming, reporting, and any service costs in both estimates.
Product fit
Check the methods, export formats, and support your studies require. Separate those requirements from any company-wide CX or EX programs that need to stay on your current platform.
How research runs on MX8 Labs
MX8 Labs automates survey programming, data processing, and report drafting. Your team reviews the questionnaire, checks the data, and approves the interpretation and recommendations.
Survey programming
A Word document becomes a fully programmed survey — branching, randomization, quotas, validation — in minutes, with plain-English editing and automatic translation. Your team reviews the build before it goes live.
QA and link testing
Generate simulated responses to test survey paths and use an LLM to review transcripts for logic and piping problems. Check coverage and review flagged issues before fielding.
Fielding and quality
Collect responses through 70+ integrated panels, conversational SMS, or AI voice interviews. Real-time fraud detection and attention checks help your team review response quality during fielding.
Data processing and reporting
MX8 Labs updates weighting, significance tests, and crosstabs as responses arrive. It codes open-ended answers across languages and drafts reports using your branding. Your team checks the statistical results and interpretation before sharing the report.
Check that the supported methods and outputs match the studies you run. You can evaluate individual research projects without moving your wider customer or employee experience programs.
Evaluate before moving live studies
Start with one study run in parallel, using the same questionnaire and sample frame. Compare timelines, cost, and output quality against your current process. Keep live client work on your current platform while you evaluate the results. SPSS exports let you keep compatible downstream analysis in your existing tools as you evaluate.
For a fuller move, we offer dedicated switching packages: instrument mapping, a parallel or bridge wave to assess comparability, onboarding for your researchers, and programming support for your first studies. Our pricing is usage-based — per respondent-minute, with no platform-access fees — and the economics of the switch are covered on our survey automation page.
Common questions
Is MX8 Labs a replacement for Qualtrics?
MX8 Labs supports survey programming, QA, fielding, data processing, and reporting. It does not replace company-wide customer experience (CX) or employee experience (EX) programs. You can evaluate it for individual research studies while keeping those programs on your current platform.
Can we evaluate it without disrupting live projects?
Yes. Run one study alongside your current process, using the same questionnaire and sample frame. Compare timelines, costs, and outputs before moving any live work. MX8 Labs programs the survey from your questionnaire document, and your team reviews the build before fielding.
How does the pricing model differ?
MX8 Labs charges per respondent-minute with no platform-access fees, including during an evaluation. Compare the cost of your planned studies with your current Qualtrics contract. Include sample, programming, reporting, and any service charges in both estimates.
Which research methods does it support?
MX8 Labs supports trackers, Hierarchical Bayes conjoint and MaxDiff, and open-ended response coding across languages. It applies two-stage IPF (raking) weighting and adjusts significance tests for effective sample size. You can recruit through 70+ integrated panels or collect responses through SMS and AI voice interviews. The methodology documentation explains the weighting and choice models.
Compare platforms on one study.
Compare time, cost, and outputs alongside your current process.