Transparent pricing
built for scale.
One respondent-minute rate. No platform fees. No charge for respondents who drop within the first minute.1
- Simple annual pricing
A single cost per respondent minute keeps budgeting straightforward across studies.
- Fair billing for real completes
You are not charged for respondents who drop out within the first minute.
- No platform or feature fees
We can source sample at a small markup if you do not already have contracts in place with relevant suppliers.
Survey automation, flexible respondent sourcing, and hands-on onboarding tailored to your workflow.
Use your existing partners or let MX8 Labs plug into the sources that fit your audience and workflow.
| Respondent Source | Availability |
|---|---|
| Online panels | We can work with any panel. More than 70 global panels already integrated. |
| Call center | We can provide links to any call centers or recommend ones we have worked with before. |
| Text-to-web | We can work with any voter file or texting house. |
| First party | We can integrate with your CRM or provide unique links to append. |
| Online ads | We can launch surveys from within ad units. |
1. Additional fees apply for bulk data loading.
How our pricing works in practice
Pricing is consumption-based. You pay for the minutes respondents actually spend inside your surveys, which means cost scales cleanly with volume — not with the number of seats, features, or studies you run in a year. Field one study this month and ten the next; the math works the same way either way. There are no platform fees, no per-user licenses, and no paywalls around specific methodologies.
Respondent costs are pass-through. If you bring your own panel or voter file, you pay your supplier directly and we charge nothing on top. If you'd rather we source sample for you, we'll quote the panel cost at the rate we pay and apply a small, disclosed markup — you always see what the respondent rate is and what our share is. That's it. No hidden margin baked into blended CPIs.
Typical clients land somewhere between a few thousand dollars for a quick-turn concept test and tens of thousands for a multi-wave tracker with heavy sample. Teams running steady programs usually settle into an annual commitment that reflects their expected respondent-minute volume, which keeps the per-study math predictable and removes the need to negotiate each project from scratch. If you want a specific number for a specific study, we'll give you one before you sign anything.
Ready to get started?
Let's discuss your research needs and create a custom plan.
Talk Through Pricing